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Customer Satisfaction can make a difference in your business
A satisfaction survey is a study used to measure how satisfied customers are and what level of loyalty they have towards a brand, product or service. Conducting a satisfaction survey is the best way to find out what customers think.
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Through a satisfaction survey you can also get to know your dissatisfied customers, being able to work on the weak points of your product or service.
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There are many methods to do surveys, telephone, online or face to face.Online surveys are fast, cheap and easy to implement, they can be distributed through a direct link by email, on social networks, or by scanning a QR code placed on product packaging, invoices or any type of printed brochure , directing the client to the survey.
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